Re: [vps-mail] MX change problem

["Norman R. Prevett" <norm@xxxxxxxxxx>]

Hi Art:

That's probably the problem. It was configured for both at one time but 
they put in a new server several months ago and their NT administrator 
doesn't really know how things are configured. I'm going to try and get 
them to contact the folks that set it up for them.

Art Zemon wrote:

> Norman,
>
> Check the Exchange server and verify that it recognizes 
> suttonsoftware.com as a local hostname. It may be configured to only 
> recognize city.suttonsoftware.com.
>
> Cheers,
>    -- Art Z.
>
> Norman R. Prevett wrote:
>
> > Hi:
> >
> > Sanity check - we had a long time customer with mail being delivered 
> > to his local MS Exchange server using virtmaps. Setup was like so: On 
> > nameservers: "MX 10 = domain.name"   plus an A Recd "city.domain.name 
> > = IP.exchange.server"
> > And on the server for domain.name were virtmaps: "username1 => 
> > username1@xxxxxxxxxxxxxxxx" etc.
> > This has been working just fine for some time.
> >
> > We made these changes over the weekend.
> > First changed  MX to "MX 10 = city.domain.name" We left the virtmaps 
> > in place too.
> > Next day we moved the web site to a new server and new IP.
> >
> > The web site has propagated and is working fine on the new server, 
> > but mail addressed to "anyuser@xxxxxxxxxxx" is not being delivered. 
> > However, mail addressed to "anyuser@xxxxxxxxxxxxxxxx" is delivered.
> > The domain is "suttonsoftware.com" and all DNS lookups appear to be 
> > correct. Does anyone have a suggestion?

--

Norman R. Prevett

Jenica Corporation
"Helping Business Profit from Technology" 

 * World Class Web Site Hosting and Design
 * Turnkey Commercial WebSites, Secure Online Ordering
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Tel 1.603.886.4668 Fax 1.603.880.9209 
Email: norm@xxxxxxxxxx
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