Re: [vps-mail] ipop3d Error "Command stream end of file while reading line user"

[Mike Skimin <webmaster@xxxxxxxxxxxxxxxx>]

Ghislain,

Thank you for all your help.  We have again figured this out.  It 
appears the client has changed the passwords on their computers and 
didn't tell us.  This was the result of a multiple issues happening at 
the same time.

1.  They were using the login username of "username@xxxxxxxxxx"
2.  They changed their passwords.

I was finally able to duplicate the issue by logging in using an 
incorrect password. 

The client is now happy that we have solved the issues.

Again, thank you for all your help.

Mike

Mike Skimin, Webmaster
LorainCounty.com
http://www.LorainCounty.com
(440) 284-3653
(440) 284-3063 Fax



ADNET Ghislain wrote:

> Mike Skimin wrote:
>
> > Hello Again,
> >
> > Well our idea was incorrect.  Yes the client was using a username of 
> > "username@xxxxxxxxxx", we called the client and had one of the users 
> > change the information to just "username", but now I am receiving the 
> > same error "Command stream end of file while reading line user=username"
> >
> > They are all using Outlook (different version) , a Google search 
> > appears this is an issue that many people have had, but I can not 
> > find a solution.
> > Any ideas?
> >
> > Thanks.
> >
> > Mike
>
>
>
> do you have the same issue with any other client i mean thunderbird or 
> eudora ?
>
> is outlook patched at the last version ?
> is the mailbox empty or not ? if you empty it does it work anew or do 
> the error continue?
> do you saslauthd daemon is running ?
>
>
> seems their connexion is broken in the middle of the process. You have 
> to see if this is an outlook trouble only or a server trouble (can be 
> both also...)
> at last check the permition on the mail files.
>
>
> regards,
> Ghislain.


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