Re: FW: FW: [vps-mail] Possible FormMail Issue

[Abigail Marshall <abigailrm@xxxxxxxxx>]

On Tue, Sep 6, 2011 at 11:58 AM, Colin Adams <webmaster@xxxxxxxxxxxxxxx>wrote:

>  The issue was due to permissions.
>

Isn't that what Mark & I suggested in the first place?

My capitalizing a single word isn't "shouting" -- it was added for emphasis
after I had suggested the same thing for the third time in a row.

I've spent a lot of time trying to help you on this and the last form
problem.  it's just that it's not fair to me or anyone else to ask us to
spend time trying to debug your problem when you aren't going to follow the
suggestions offered.

-Abigail




> ****
>
> Tech support kindly changed the file permission so that it could also
> execute as well as read & write.****
>
> ** **
>
> ** **
>
> Thanks for your help.****
>
> ** **
>
> *From:* Colin Adams [mailto:webmaster@xxxxxxxxxxxxxxx]
> *Sent:* 06 September 2011 09:14
>
> *To:* 'vps-mail@xxxxxxxxxxxxx'
> *Subject:* RE: FW: [vps-mail] Possible FormMail Issue****
>
>  ** **
>
> Thanks for the suggestion and by the way, you don’t need to shout….****
>
> ** **
>
> *From:* owner-vps-mail@xxxxxxxxxxxxx [mailto:owner-vps-mail@xxxxxxxxxxxxx]
> *On Behalf Of *Abigail Marshall
> *Sent:* 05 September 2011 20:52
> *To:* vps-mail@xxxxxxxxxxxxx
> *Subject:* Re: FW: [vps-mail] Possible FormMail Issue****
>
> ** **
>
> You NEED to look at at the error logs!   That is the place where the system
> tells you what is going wrong.   ****
>
> On Mon, Sep 5, 2011 at 2:23 PM, Colin Adams <webmaster@xxxxxxxxxxxxxxx>
> wrote:****
>
> Hi again,****
>
>  ****
>
> I’ve been in touch with our account manager and he suggested that I went
> straight to cPanel as it would have more flexibility.****
>
> Incidentally, I’ve moved the files, changed the virtual host configuration
> and submitted the form again and am still having the same problem…..****
>
>  ****
>
> *From:* owner-vps-mail@xxxxxxxxxxxxx [mailto:owner-vps-mail@xxxxxxxxxxxxx]
> *On Behalf Of *Abigail Marshall
> *Sent:* 05 September 2011 16:58****
>
>
> *To:* vps-mail@xxxxxxxxxxxxx
> *Subject:* Re: FW: [vps-mail] Possible FormMail Issue****
>
>  ****
>
>  ****
>
> On Mon, Sep 5, 2011 at 1:33 PM, Colin Adams <webmaster@xxxxxxxxxxxxxxx>
> wrote:****
>
>  ****
>
> I inherited this hosting from the previous business owner but am currently
> looking at alternatives.****
>
>  ****
>
>  ****
>
> If you want to stay with a VPS platform and you have multiple sites hosted
> on the server, I would suggest simply upgrading to a VPS3 -- there are
> resellers who would help you with the migration for a reasonable fee if it
> seems too daunting to do on your own.  ****
>
>  ****
>
> Depending on the size and needs of the individual sites, you might consider
> migrating them to Signatures.  I would only consider Signature for small,
> low-volume sites -- but that's what the majority of my clientele are
> running, and with the control panel a lot easier to manage.   ****
>
>  ****
>
> I think you are in the position of someone who inherited a dinosaur,
> unfortunately. ****
>
>  ****
>
> -Abigail****
>
> ** **
>