Re: [vps-mail] unknown user question

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Mike (Hillbilly) Williams, 
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----- Original Message ----- 
From: "Chris Edwards" <chris.edwards@xxxxxxxxxx>
To: <vps-mail@xxxxxxxxxxxx>
Sent: Friday, March 05, 2004 5:03 PM
Subject: [vps-mail] unknown user question


> I have a client that had his email rejected because of a 550 error.  I'm 
> trying to figure out why.  I've included some log and stats. I've tried 
>   testing to see if the email address exists and it seems so. Would 
> anyone like to enlighten me?  Thanks.
> 
> mailing from: obicfs.tempdomainname.com
> 
> message log:
> <XX>Mar 05 12:42:41 sendmail[22759]: i25HgeEF022759: 
> from=<jackiec@xxxxxxxxxxxxx>, size=749, class=0, nrcpts=1, 
> msgid=<9C4960EA-6E12-11D8-9448-000A95EC38D8@xxxxxxxxxxxxx>, proto=ESMTP, 
> relay=[205.244.121.7]
> <XX>Mar 05 13:01:42 sendmail[25421]: i25I1TQ8025382: 
> to=<jackiec@xxxxxxxxxxxxx>, ctladdr=<tom@xxxxxxxxxxxxx> (18940/100), 
> delay=00:00:12, xdelay=00:00:01, mailer=remote, pri=1213918, 
> relay=mail.beachlink.com. [205.244.121.50], dsn=5.0.0, stat=User unknown
> <XX>Mar 05 13:12:56 sendmail[26866]: i25ICjnO026833: 
> to=<jackiec@xxxxxxxxxxxxx>, ctladdr=<tom@xxxxxxxxxxxxx> (18940/100), 
> delay=00:00:10, xdelay=00:00:00, mailer=remote, pri=1213918, 
> relay=mail.beachlink.com. [205.244.121.50], dsn=5.0.0, stat=User unknown
> <XX>Mar 05 13:15:24 sendmail[27167]: i25IFMoG027155: 
> to=<jackiec@xxxxxxxxxxxxx>, ctladdr=<tom@xxxxxxxxxxxxx> (18940/100), 
> delay=00:00:01, xdelay=00:00:01, mailer=remote, pri=120368, 
> relay=mail.beachlink.com. [205.244.121.50], dsn=5.0.0, stat=User unknown
> <XX>Mar 05 15:21:16 sendmail[13896]: i25KL3PU013848: 
> to=<jackiec@xxxxxxxxxxxxx>, ctladdr=<tom@xxxxxxxxxxxxx> (18940/100), 
> delay=00:00:12, xdelay=00:00:04, mailer=remote, pri=1213918, 
> relay=mail.beachlink.com. [205.244.121.50], dsn=5.0.0, stat=User unknown
> 
> traceroute:
> traceroute to mail.beachlink.com (205.244.121.50), 30 hops max, 40 byte 
> packets
>   1  161.58.135.129 (161.58.135.129)  0.568 ms  0.472 ms  0.310 ms
>   2  204.2.125.57 (204.2.125.57)  0.359 ms  0.411 ms  0.302 ms
>   3  xe-1-2-0-5.r20.asbnva01.us.bb.verio.net (129.250.27.190)  0.437 ms 
>   0.438 ms  0.447 ms
>   4  p64-0-0-0.r21.asbnva01.us.bb.verio.net (129.250.2.35)  0.507 ms 
> 0.513 ms  0.445 ms
>   5  p16-0.sprint.asbnva01.us.bb.verio.net (129.250.9.54)  0.566 ms 
> 0.564 ms  0.515 ms
>   6  sl-bb26-rly-6-0.sprintlink.net (144.232.20.135)  2.333 ms  2.220 ms 
>   2.254 ms
>   7  sl-bb22-atl-11-1.sprintlink.net (144.232.19.177)  16.353 ms  17.431 
> ms  16.311 ms
>   8  sl-gw11-atl-9-0.sprintlink.net (144.232.12.86)  16.121 ms  16.329 
> ms  16.020 ms
>   9  sl-ltdsprflaans-39-0-0.sprintlink.net (144.232.211.218)  26.449 ms 
>   25.458 ms  25.612 ms
> 10  205.244.112.92 (205.244.112.92)  21.541 ms  21.647 ms  21.164 ms
> 11  206.107.113.114 (206.107.113.114)  126.469 ms  136.724 ms  98.673 ms
> 12  65.174.122.250 (65.174.122.250)  111.803 ms  49.209 ms  42.914 ms
> 13  mail.beachlink.com (205.244.121.50)  50.257 ms  66.398 ms  45.193 ms
> 
> I don't know what else to include...
> 
> Thanks.
> 
> -- 
> Chris Edwards
> Web Application Developer
> Outer Banks Internet, Inc.
> 252-441-6698
> chris.edwards@xxxxxxxxxx
> http://www.OuterBanksInternet.com
> 
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