Re: [cpx] cpx address book

[Jones <support@xxxxxxxxxx>]

that's what I was afraid of. I have not retrieved files off tape before. 
is there still a charge to get the files from tape? do you know the 
specific file that I'll need to request from backup for the address 
book? I think the command I must use is "getback" but I cannot find any 
documentation on it.


Dennis Altshuler wrote on 6/11/2009 4:30 PM:
> I have seen the same behavior on FTP files coming over as 0 bytes when 
> the disk quota is reached, so I suspect that's exactly what happened.  
> You may have to have Verio look at tape backups to retrieve if possible. 
>
> Good Luck,
>
> Dennis
>
>
>
> At 02:08 PM 6/11/2009, you wrote:
> > Where does cpx store its address book? I just got a message from a 
> > user that they lost the entries in their address book. They had let 
> > their account grow until they hit their quota. They use CPX for email. 
> > Is it possible that CPX will overwrite an address book with a zero 
> > length file is the user's quota limit is reached? Thanks.
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