Re: [cpx] CPX Error for one user

[Rus Berrett <rberrett@xxxxxxxxx>]

On Wed, Sep 27, 2006 at 12:41:44PM -0600, Jonathan Duncan wrote:
>
> Subject: [cpx] CPX Error for one user
>
> Their Apache error log showed these lines:
> 
> -------------------------------------------------
> [Wed Sep 27 11:35:30 2006] [error] Usage: 
> XML::LibXML::Element::appendTextChild(self, strname, 
> strcontent=&PL_sv_undef, nsURI=&PL_sv_undef) at 
> /usr/local/lib/perl5/vendor_perl/5.8.4/ControlPanel.pm line 324.\n
> -------------------------------------------------

Jonathan,

line 324 is where cookies are added to the DOM.  cookies are specific to
one computer.  perhaps your customer has a corrupt cookie (probably set
by something other than CPX) for his domain name?  have him clear his
cookies on the offending computer and then try to login again.

hth.

--rus.

> 
> 
> I had multiple people try to reproduce it in different states and none of 
> them could reproduce the problem.  I had the client try a different 
> computer in his house and it worked fine.  So the problem was apparently 
> something that his computer is doing to the server.  I am assuming that he 
> is using Internet Explorer, but I did not verify that.
> 
> I just wanted to turn in the information so that the dev team could be 
> aware of it.  Also, if anyone else has seen this issue, I would love to 
> hear it.
> 
> 
> Thanks,
> Jonathan
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-- 
========================================================================
Rus Berrett                                                    NTT/Verio
                 See Perl. See Perl Run. Run Perl, Run!

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