Re: [cpx] Did CPX change regarding webmail and email address counts?

["Norman R. Prevett" <norm@xxxxxxxxxx>]

Hi:

Not a good thing! We have been rolling out cpx on recent V2s and so far 
this is the first time we've noticed a serious weirdness. The smaller 
vhosted accounts seem to like it because it gives them a little bit of 
control over their email and users without being intimidating. But 
mainly it gets us out of the "I just hired a new user - I forgot my 
password - I'm over my quota" loop. Hope this was just an aberration.

Brian Haines wrote:

> CPX has had an issue where mailbox privileges were removed for all users.
> This has happened to domain admins with ability to add users and without. It
> has not happened for more than a month, so I assume that the updates
> resolved this. It may not be related to your issue.
>
> Brian Haines
>
> -----Original Message-----
> Hi:
>
> We had a small customer accounts where the "domain_admin" is the only user
> and  "domain_admin@xxxxxxxxxxxxxxx" maps directly to "domain_admin" 
> mailbox. We had setup the account profile so that "domain_admin" can add 0
> users and 0 email addresses. This has worked fine until this morning when
> the account reported that his Web Mail inbox had disappeared.
>
> Sure enough the account could get mail via his Windows email client but when
> logging into cpx his inbox was gone. Changing the profile to allow him to
> add 0 users and one email address corrected the problem and his inbox
> re-appeared.
>
> I can only assume that a recent cpx update changed the rules to require at
> least one address. Can anyone confirm that or are we chasing ghosts?
>
>  

--

Norman R. Prevett

Jenica Corporation
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