RE: [vps-mail] Relaying denied

["John Oligario" <joligario@xxxxxxxxxxxxxxx>]

It is most likely that in outlook, they need to have Server Requires
Authentication, thus to check this, go to Tools, Email Accounts, and under
Advanced and Servers, check the box for authentication.  They can probably
send to others within the domainname.com but outside it will not work.

John 

-----Original Message-----
From: owner-vps-mail@xxxxxxxxxxxx [mailto:owner-vps-mail@xxxxxxxxxxxx] On
Behalf Of Mark A. Sharkey
Sent: Thursday, March 11, 2004 11:38 AM
To: vps-mail@xxxxxxxxxxxx
Subject: [vps-mail] Relaying denied

After migrating an account to the vps2 platform, the client is now getting
"Relaying denied" messages.  This is NOT due to a misconfiguration of the
vps2 server; but, rather from a failed reverse lookup that the vps2 server
does (according to verio support).  Is there a way to allow our client to be
able to send email?  Changing to port 5190 does not help, and they are on a
dynamic IP, so, we can't just simply allow that IP as valid either.  Does
anyone have any suggestions. 
  Here is the error, and tech support's explanation of the problem.

**********************

Hello Mark,

Thank you for contacting technical support; the problem appears to be with
the reverse lookup on the ip address they are connecting from. The ip
address 64.252.248.224, which is assigned by their ISP, resolves to
224.248.252.64.snet.net; but 224.248.252.64.snet.net does not resolve back
to 64.252.248.224. This appears to be causing the IP name possibly forged
[64.252.248.224] error. Their ISP will need to be contacted to resolve this
issue. If you have any questions please let me know.

Regards,
Brad
NTT/Verio

==== Excerpt from your message received 3/9/2004  9:09:28 MST ====

 >>Your message did not reach some or all of the intended recipients.
 >>
 >>       Subject:  strategic planning meeting
 >>
 >>       Sent:     3/9/2004 10:45 AM
 >>
 >>The following recipient(s) could not be reached:
 >>
 >>       [email address edited out] on 3/9/2004 10:45 AM
 >>
 >>             550 5.7.1 [email address edited out]... Relaying denied.
 >>IP name possibly forged [64.252.248.224]  >>
 >>       [email address edited out] on 3/9/2004 10:45 AM
 >>
 >>             550 5.7.1 [email address edited out]... Relaying denied.
 >>IP name possibly forged [64.252.248.224]  >>
 >>       [email address edited out] on 3/9/2004 10:45 AM
 >>
 >>             550 5.7.1 [email address edited out]... Relaying denied.
 >>IP name possibly forged [64.252.248.224]  >>

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