RE: [vps-mail] Re: Clamav

["Jim Smith" <maillists@xxxxxxxxxxxxxxxx>]

Dale,
I considered notifying clients when a virus was blocked but after talking
with several of my clients, the general consensus was that they appreciate
that they are being blocked, but don't want to be interrupted with an email
each time one is blocked. In fact, I had so many tell me that they don't
want to get notices, that I implemented a server-wide policy that all
quarantined items (viruses) will be automatically deleted rather than saved
for any period of time (unless someone really wants to keep them for some
strange reason <grin>). This way if a virus storms hit, the server does what
it should do... remove them quietly and efficiently so the clients (and
myself) can continue working. </2cents>

Jim Smith

> -----Original Message-----
> From: owner-vps-mail@xxxxxxxxxxxx 
> [mailto:owner-vps-mail@xxxxxxxxxxxx] On Behalf Of Dale Britt
> Sent: Tuesday, March 02, 2004 3:30 PM
> To: vps-mail@xxxxxxxxxxxx
> Subject: Re: [vps-mail] Re: Clamav
> 
> Hi Godwin
> 
> My thinking is, that right now clamav is blocking many 
> viruses for our clients and they just don't know it and can't 
> appreciate it
> 
> By letting them know, it builds on the value added part of 
> our service and confidence in what we offer
> 
> Am I off base?
> 
> Open to ideas
> 
> :)
> 
> Thanks
> Dale
> 
> 
> 
> ----- Original Message -----
> From: "Godwin Stewart" <gstewart@xxxxxxxxxxx>
> To: <vps-mail@xxxxxxxxxxxx>
> Sent: Tuesday, March 02, 2004 12:14 PM
> Subject: Re: [vps-mail] Re: Clamav
> 
> 
> > On Tue, 2 Mar 2004 11:51:48 -0800, "Dale Britt" 
> <dbritt@xxxxxxxxxxxxxxx>
> > wrote:
> >
> > > Is there a way to have an email sent to the recipient 
> notifying them the
> > > clamav caught a virus
> > >
> > > What do I have to do for this to happen?
> >
> > Sorry, I misread your post. Too much blood in the caffeine stream.
> >
> > This said, if I were an end user I think I'd rather the 
> virus was blocked
> > and have done with it. A notification that I was sent a 
> virus "from" a
> > forged address wouldn't be of much use to me. Maybe, if I 
> had a copy of
> the
> > original headers I could try and find out which ISP the 
> virus came from
> but
> > that wouldn't tell me which user. Nor would it guarantee that a
> notification
> > sent to the ISP would result in action being taken.
> >
> > -- 
> > G. Stewart   --   gstewart@xxxxxxxxxxx -- gstewart@xxxxxxxxxxx
> > Registered Linux user #284683 (Slackware 9.0, Linux 2.4.25)
> > --------------------------------------------------------------
> > Artificial intelligence is nothing compared to the
> > power of human idiocy.
> > 
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