Re: [cpx] Wishlist: forgotten password

[Andy McKell <veriomail@xxxxxxxx>]

At 08:07 PM 4/23/2005 -0600, you wrote:

> On Sun, Apr 24, 2005 at 12:48:20AM +0000, Harrison Hind wrote:
> >   I have no problem with requiring human intervention when someone forgets
> > their password.  I do that with my clients and it tends to make them more
> > careful and less likely to lose their password when they have to wait for
> > me to reset it.
>
> A non-technical solution would be to charge a geometrically increasing
> amount for resetting the password. First one is free, then charge 50
> cents, then 1 dollar, then 2 dollars, then 4 dollars, etc.
>
> I foresee a tidy revenue stream and rapidly decreasing support calls!

I had one company whose staff kept forgetting passwords. So I started made 
house-calls, charging a full hour for each 2 minute visit to tell them 
their passwords. When the owner saw my bills, he paid, but sorted out his 
staff.

(Incidentally, the office was near to my kids' school, so I made my visits 
while dropping-off the kids, costing me about 10 minutes, real time, so it 
was a useful income stream while it lasted.)

Andy

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