Re: [cpx] CPX slow showing user list - fixes?

[Chris Hess <chris@xxxxxxxxxx>]

We have a BSD VPS Pro running CPX and like most of our servers CPX is very slow and we only have 86 users on it. I was previously told by support not to have over 100 user in CPX but more recently I was told that 86 users were to many. Only one mail box was about 80% full, all other users were 15% or less. Some days CPX is faster than others but most days it's very slow. Are others experiencing a lot of CPX slowness these days?

Chris Hess
Outer Banks Internet, Inc.
Email: chris@xxxxxxxxxx

On Jun 10, 2011, at 10:33 PM, James Hart wrote:

> hmm... I thought there was a problem after it hit 200 users?
> 
> 600?  wow, that's encouraging.  =)
> 
> James
> 
> http://stormer.org
> 
> -----Original Message----- From: Steve Yates
> Sent: Friday, June 10, 2011 4:56 PM
> To: cpx@xxxxxxxxxxxxx
> Subject: [cpx] CPX slow showing user list - fixes?
> 
> We recently moved approximately 670 users from an old VPS2 Pro Plus account to a new VPS3 Pro Plus account.  After that, the client complained that CPX was taking a long time to display the user list...around 2 minutes instead of 5-15 seconds on the VPS2.  We found two things that seemed to help:
> 
> 1) I added user quotas to all users, which seemed to reduce the load time to consistently around 1 minute.
> 
> 2) Today the client started cleaning out old/inactive user accounts and noticed that by the time he got down to 630, CPX's response is fast again...around 5 seconds to display the user list at first login.
> 
> We don't know if that means there was a particular user account that was causing problems, or if 630 or 650 or whatever is a magic number for CPX, but it's fast now.  I thought any CPX developers on this list might want to know, and/or take a look at the server to see what changed today (case IDS-13688176 for details).
> 
> 
> - Steve Yates
> - ITS, Inc.
> - Teamwork is essential - it allows you to blame someone else.
> 
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