Re: [cpx] CPX ControlPanel broken on VPSv3???

[Rus Berrett <rberrett@xxxxxxxxx>]

On Tue, Nov 27, 2007 at 10:35:41AM -0600, Jones wrote:
>
> Subject: Re: [cpx] CPX ControlPanel broken on VPSv3???
>
> Hi Brian, CPX is also broken and not accessible for me. I am
> on a VPSv2. I have an open support ticket(IDS-9737573). I tried
> email support but after two days of not going anywhere, I called
> and spoke to someone on the phone. The guy tried for a long to 
> figure it out, then gave up and said he would pass it on to 
> someone higher up.

Jones,

I took a look at this.  It is now fixed.  Let us know if you experience
further difficulty.

cheers.

--rus.


> 
> I was deleting some unused domains when the error happened.
> 
> This is what I got in the log file when it stopped working:
> Do you have similar errors in your log file?
> --------
> [Tue Nov 20 02:06:42 2007] [error] Can't locate VSAP/Server/Util.pm in
> @INC (@INC contains: /usr/local /lib/perl5/5.8.4/i386-freebsd
> /usr/local/lib/perl5/5.8.4 /usr/local/lib/perl5/site_perl/5.8.4/i386-fre
> ebsd /usr/local/lib/perl5/site_perl/5.8.4
> /usr/local/lib/perl5/site_perl/5.8.1/i386-freebsd /usr/local
> /lib/perl5/site_perl/5.8.1 /usr/local/lib/perl5/site_perl/5.6.1
> /usr/local/lib/perl5/site_perl/5.005 / usr/local/lib/perl5/site_perl
> /usr/local/lib/perl5/vendor_perl/5.8.4/i386-freebsd /usr/local/lib/perl5
> /vendor_perl/5.8.4 /usr/local/lib/perl5/vendor_perl
> /usr/local/lib/perl5/5.00503 /usr/local/lib/site_p erl .
> /usr/local/apache/ /usr/local/apache/lib/perl) at
> /usr/local/lib/perl5/vendor_perl/5.8.4/Control Panel/FileTransfer.pm
> line 18.\nBEGIN failed--compilation aborted at
> /usr/local/lib/perl5/vendor_perl/ 5.8.4/ControlPanel/FileTransfer.pm
> line 18.\nCompilation failed in require at /usr/local/lib/perl5/ven
> dor_perl/5.8.4/ControlPanel.pm line 23.\nBEGIN failed--compilation
> aborted at /usr/local/lib/perl5/ven dor_perl/5.8.4/ControlPanel.pm line
> 23.\nCompilation failed in require at (eval 5) line 3.\n
> 
> [Tue Nov 20 02:06:42 2007] [error] Undefined subroutine &ControlPanel::handler called.\n
> [Tue Nov 20 02:09:12 2007] [error] Undefined subroutine &ControlPanel::handler called.\n
> --------
> 
> In case anyone from Verio is reading, the ticket number is 
> IDS-9737573. As you can see from the logs, it has been a week
> since I reported the issue.
> 
> jmb
> 
> On Tue, Nov 27, 2007 at 11:01:21AM -0500, Brian Haines wrote:
> > I emailed support and they indicated that there is a known problem with the
> > CPX Control Panel making in inaccessible on at least VPSv3?
> > 
> > I don't see any topics here on the VPSv3 and CPX lists. Have others
> > experienced this? Is there a way to access the Control Panel otherwise?
> > Support provided none other than it was to be fixed last night - but not.
> > 
> > I am glad I didn't move to Rackspace already as they had major down time
> > last week. I am either having a string of bad luck that others are not, or
> > this VPSv3 is just crap. I know I sound like a broken record, but I do
> > expect more out of my hosting provider. To the gentleman from Verio that
> > called after reading my complaints here. Call again. Please!
> > 
> > ...- .--. ... / .... . .-.. .-..
> > Brian Haines 954-434-1968
> >  
> > 
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> > Before posting a question, please search the archives (see above URL).
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-- 
========================================================================
Rus Berrett                                                    NTT/Verio
                 See Perl. See Perl Run. Run Perl, Run!

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