Re: [cpx] Aut*Reply function not working Please Help

[Scott Wiersdorf <scottw@xxxxxxxxxxxx>]

On Wed, Jan 25, 2006 at 04:13:46PM -0500, Appleget Associates wrote:
> 
> I am trying to set up an AutoReply for a user this is what I have and 
> it still does not work
> 
> Generics table has
> 
> www             www@xxxxxxxxxxxxxx
> user1           user1@xxxxxxxxxxxxx

This looks ok

> virtusertables has
> 
> useer@xxxxxxxxxxxxx           user1
> useer1@xxxxxxxxxxxxxx           user1

Two 'e's? I'm assuming this is a typo. You seem to understand that
each user must have a working virtusertable entry.

> www@xxxxxxxxxxxxxx                   user0

> I log into user1 on the control panel go to mail go to auto reply
> 
> say yes with the following (so it has a subject)
> 
> Subject: Will Reply Shortly
> 
> message
> 
> signature lines
> 
> But I get no reply when I send and email.  they are receiving  the mail

You get no reply, but "they" *are* receiving the mail?

I believe that autoreply will only reply once per week per sender (or
something like that. Rus?)



> So where else do I look

You'll want to look in /var/log/maillog at the time you send your test
message and see if a) it's being correctly received, b) being replied to.

If a) but not b), you'll want to turn on procmail logging in
~/.cpx/procmail/autoreply.rc:

  LOGABSTRACT=all
  VERBOSE=yes
  LOGFILE=$HOME/autoreply.log

  :0 c
  | /usr/local/bin/autoreply ... etc. ...

Then look at ~/autoreply.log after sending a test message (be sure to
remove those debugging lines when you're done).

Scott
-- 
Scott Wiersdorf
scottw@xxxxxxxxxxxx
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